Ibird app wont download

Step 4. Monitor the downloading. If the progress bar stalls press the hardware back button than press Sync All to resume. If the progress bar stops and does not move for more than a few minutes press the hardware Back button then press the Sync All button again. You will see iBird verify the species that have already been downloaded and the bottom progress bar will move. Once it gets to the first bird that was stuck the progress should resume.

In this case the best solution is to start over. Here is how to do that. One of the first thing you need to do is make sure you have a good connection to the internet with a fast WiFi. We have seen many situations where the customer thinks they have a fast WiFi only to discover upon testing this is not true. Why is bandwidth important? Because iBird is a really large database. To understand this lets calculate how long it takes to download a MB set of files over a 1 Mbps connection, which is typical of a wireless router connected to a DSL network.

Assuming a byte is about 8 bits a MB file is x 8 or about megabits. Because there are several thousand files that make up the iBird database there is a good deal of overheard so that the actual download will be even longer. I have a cable connected to a very fast router and speedtest. I wish. The best I have been able to get is around 15 to 30 minutes. Keep in mind that some ISPs will slow down your network if it thinks you are hogging the bandwidth and so the calculations can go out the window.

Another factor are the servers that stores the files for iBird. If there is a lot of traffic on them it could slow the download time. We see this sometimes when a new update is first released and thousands of customers are attempting to update at the same time. To test it you can download another app from the Market. My favorite is speedtest. Run this app a few times and make sure your bandwidth is as fast as we described in the previous section.

If its lower take a look at your router to see if its using the right protocol or talk to your Internet ISP and see if they can explain why its not faster. If you continue to have problems please contact our support team and we will work with you.

If this setting is ON the checkbox is checked Google Market will try to install a new update to the app in the background. If you keep automatic update OFF the Market will still let you know if there is an update when you go to My Apps in the store. But it will be up to you to start the update so you can do it when you have a fast WiFi connection. Note iBird will still let you know if there is a database update because we do that in the app.

And of course you can press the Later button to do the database update some other time. Wow sharp eyes! Thanks for catching the mistake. Did you actually need to read the article to get your database installed or just being a good proof reader mine is currently opening Christmas presents. You were right that was a typo.

Why not just put it on a server and download as needed some people ask? Because that means you wont be able to view it in the field where there is no WiFi or cellular connection available. Maybe someday when telecommunications is so ubiquitous that everyone has there own personal satellite in orbit a server solution will work. But for now downloading the database is the only good solution. Here are some tips to help increase the odds of not running into trouble.

Its not uncommon for the database to stop downloading in the middle of the process. We are working on a programmed solution to this but for now we have put together this quick tutorial on how to cure the problem manually. Step 1. Go to the More Page to start the synchronization downloading of the database. Step 2. Read about the different ways to sync the database.

You can sync in small sections by selecting then syncing all the birds starting with the letter A, then move to B, and so on. Or you can Sync All the birds at once.

You can even sync one bird at a time by just opening its species page and waiting for the data to download. Step 3. Press the Sync All button to start the download. Press Sync All to sync all the birds in the database. You will need to monitor the progress. Step 4. Monitor the downloading. This portability makes iBird perfect for field trips. However when you are sitting at home using iBird for study the small screen is not ideal.

Waite's Guide to Birds of America is the best app when you are mainly learning about birds. We like to say WGBA is ideal for armchair birders.

Because it is designed to run on the iPad, with its large and high resolution screens, WGBA is not ideal for the field. It's too heavy and hard to hold with one hand.

But it's the perfect app for the study of birds. It is also ideal for identification at home because it has a way more powerful search engine using SAVE than any bird app, including iBird. The search engine takes full advantage of the processing power of the iPad CPU and won't work on the iPhone. Waite's Guide also has many more features than iBird Pro. Here are a few of them:.

So bottom line is the apps are complementary and have different goals. You can't really pick one as being better than the other. For your field trips iBird works great since its so easy to carry around. You can use it on a iPod touch as well so you don't need an iPhone. While you can use the iPad in the field most people find that its kind of unwieldy, harder to read in the sun and requires you use two hands to operate one to hold it and one to press buttons.

Note that the iPad Mini can make a good compromise device since it has almost the same portability as the iPhone coupled with the larger screen of the iPad. The reason Waite's Guide has less species is that we have not included the 29 species endemic to Hawaii.

We plan to create a module for Waite's Guide that will include all the endemic species of Hawaii, there songs and detailed range maps. This should have about 60 species and be available as an in-app purchase at a reasonably low price. Waite's Guide is free because it's a sampler of the full version. The 50 species have everything found in the full app including illustrations, sounds, text data, etc.

The search engine in the free version allows using any two of the 36 attributes. To gain access to the remaining species you make a simple "in-app purchase" which unlocks the full content and upgrades the search engine to access all 36 attributes you can search on. Our goal in this approach was to let you to experience the high quality of the information and experience how effective the patented search engine is. It was a challenge for us to come up with the right balance of content and functionality.

There is no perfect formula for obtaining this nor is there any course you can take on how to come up with the amount of free access. Remember that saying "you can't please all of the people all of the time"? Some people give Waite's Guide a 1 star review because because they feel we did not make enough of the content free.

It's very easy to conclude that these reviewers expect all the content to be free! Of course if we gave away all the content we'd be out of business in less than a week. So we hope, in the spirit of fairness, that before you write a review, you first unlock all the content.

After this if you still feel that the app is not worthy you are now in a good position to state objective reasons, and we can try to improve the app to meet your expectations. On a fast WiFi it should take less than 15 minutes. On a very slow WiFi it can take as long as 3 hours. Many people today have data plans that limit the amount of data they can download per month.

Since Waite's Guide is 1. The answer is no. The truth is no phone apps are available on disk unless they have been hijacked stolen and someone goes to the trouble to copy them. While we sympathize with the situation, we are compelled to point out the cost of software, even including an expensive data plan, is still hundreds of percent less than it was 5 years ago. The only advice we can offer is to visit a public WiFi hot spot such as Starbucks, Barnes and Noble and many others which can be found by doing a search on Google for "nearby hotspots".

We are not aware of any industry which make a sale retroactive to anyone who paid the full price for a product. With all due respect, this is an absurd complaint. A sale is defined as temporarily lowering the price of a product.

To reimburse people who paid the full price every time you had a sale would render the concept of a sale as meaningless. If you get a message indicating there is not enough memory to install an app it generally means you need to free up some room on your iPad. Look for the caption Capacity , this will tell you to the total amount of space your iPad offers. It will always be lower than the advertised size for example a 64 GB iPad will show approximately 57 GB.

Next look for the caption Available. The value to the right of Available tells you how much space is available for new apps. If this is lower than the size of the app you are trying to install you won't be able to install it.

You must remove apps, videos, songs or photos to make more room on your device. However when an app is being installed it makes a copy of itself so even double it's size 2. We suggest you have at least 4 GB available to install Waite's Guide. Sometimes you still won't be able to install an app, even though you appear to have more than sufficient memory. In this case you may need to completely restore your iPad. Open the species you would like to leave a comment for.

In the Overview section to the right of the illustration you will see a "Recent Comments" area. The application will prompt you to log in with either a Google or Yahoo account. Select either Google or Yahoo and then enter your username and password to log in. The application will prompt you to enter a comment.

Press "Save Comment" to submit it. SAVE prevents you from selecting search criteria that will yield zero results. It works by hiding options that do not match any species. For example, one of the option in the shape category is "Hummingbird-like. This is because there are no very large birds with the hummingbird shape. If you are using a mouse, right-click on the iBird tile. A menu will pop up at the bottom of the screen. Left-click on the uninstall option.

If you are using a touchscreen device, swipe the iBird tile upward. Tap the uninstall option. Make sure you are logged in using the account you used to purchase iBird. Open the Windows Store. Swipe downward from the top of the screen. A menu will slide down. One of the options will be "Your Apps. You will see a list of all of the apps you have purchased. From the pulldown menu in the upper-left corner of the screen make sure select the option "Apps not installed on this PC.

Press the iBird tile to install it. Yes, as long as it is another Android device and you use the same Google or Amazon account on the new phone that you used on the previous phone. Your application purchases are tied to your Google Account s and can be installed an unlimited amount of times on any device.

So, for example, if you remove 'My Favorite Game' to save memory, you can reinstall it at a later date with no charge by simply signing into your Android Market account and going to My Market Account. Since you've already purchased the app, you will see "Purchased" once you click on the icon. You just click on the word and the download will start.

If you change devices, you can install previous purchases by making sure you sign into your device with the same Google Account or any synced account you used on your previous phone.

Each device is different, please look at your device's user manual to learn how to operate the sound on your device. However, you will want to have at least 1 GB One gigabyte — 1, megabytes of space available during the installation process for the iBird database.

While it only uses half that, as it downloads it may put part of the files in a temporary part of your memory so at times you may need twice the space. A crashing app can be the result of several issues. Here are some suggestions. Close iBird in the multitasking tray double tap the Home button and try opening iBird again.

If that fails try rebooting your device. Remove that app and see if iBird stops crashing. There are two ways to backup and restore your Favorites and Notes. The best way is to enable iCloud.

With release 5. Once enabled you no longer have to go through the time-consuming process of manually backing up your Favorites and Notes. With iCloud enabled your device will automatically save any Notes or Favorites that you create to iCloud when you have an internet connection. Any Notes or Favorites that have been lost will be automatically restored when you open iBird and have an internet connection.

To backup your files all you have to do is drag them from the iBird Documents table to your desktop or destination folder of your choice. To restore them you simply drag them back into iTunes to the iBird Documents table. Getting a refund can be difficult. Then open the File Manager and locate the database folder for your particular version of iBird. Here are the names.

Once you found the folder hold your finger down on it and a menu will appear. Select Edit. Then select Delete. Pro takes the longest. Tap Yes when you are asked if you wish to delete the folder. Then make sure you have a good internet connection by connecting to google.

Now start iBird and it will detect that there is no database and give a message that it is downloading a new one. This is stage one of the process where iBird downloads the sqlite database called WingedExplorer. Next you will get the Registration screen. Tap Later, Register or Never and you should finally see the full set of icons for your app and be able to scroll though them.

Now you are ready to sync so go to the More page and select Synchronize so that iBird can download the image and sound files. These files are on a high speed server called a CDN so they should go very fast. If they dont it could be your Internet is slow or your device is old and has a slow radio. If all is well you will see the progress dialog box and the two bars will show the download activity.

If you are still having trouble please contact us at: Contact iBird Support. This is one of the biggest issues with Android devices. In working with dozens of devices over the years we have discovered that they are prone to many more connectivity issues than other mobile platforms. While our iBird database is on a very fast server if the WIFI radio in your smartphone is a poor one, the download will go very slow. The newer phones and tablets have much less of a problem with connectivity.

So if you find that syncing is taking a long time, here are some places to look at. My phone says it has MB of App Storage, 1. That should be enough so what the heck is going on here?

App or program memory is a type of fast RAM random access memory which is very fast and small in size. Because it is so fast it is devoted the running your programs.

It can vary in capacity from as small as 64MB in older devices to as much as MB in newer devices and tablets. There are two solutions to this problem, explained next. By default iBird always tries to install the app to SD Card or storage memory, however the final arbitrator of where iBird is installed is up to your actual device, not us as developers.

Yes I know there are other apps that always install to SD Card memory but again it is not totally under our control. There are things about the way each app works that controls if it can be run from storage memory. In some cases storage memory is too slow. The point is we as developers can only suggest to the OS where to put iBird. You should find a button called Move to Storage Memory. If this button is enabled tap it to move the app to storage memory. As developers we can only suggest to Android where to install your app, but the final decision is up to the device itself.

If the problem is that you do not have enough room in app memory for iBird and you are unable to move it to storage memory the only solution is to remove one of the your other apps to make room for it. Then uninstall that app and try to install iBird again. I had this problem with my older Motorola Droid. I had to remove the Audubon app before I could get iBird to fit.

First a graphic from our iBird for Android dashboard: OS versions framed in purple will no longer work with iBird 3. FAQ You are installing iBird version 2. Only download the iBird database over a fast WiFi connection. Because most cell carriers are metering the download of data, if you go over your monthly allotment you will incur additional costs. Monitor the download and be prepared to intervene if there are problems.

BTW we are not alone in the approach of downloading the database as a separate process from installing the app. The Audubon app uses the same approach. Insure you have at least 1 GB One gigabyte — 1, megabytes of space available for the iBird database.

While it only uses half that, as it downloads it may put part of the files in a temporary part of your memory so at times you can have twice the space consumed.

Once the database has finished it will take up the advertised amount. Set the Display Time out setting to Never or as long as you are allowed on your device.

Instead take the adult approach and write to our support group using the form we have prepared to help us do a good job. Here is the link: iBird Support Form. If you just want to drop us a quick question you can use the email address support ibird. But we warn you — if you need more help you will have to fill out the form and we will send you to it. When Syncing My iBird Database Stalls Its not uncommon for the database to stop downloading in the middle of the process.

Go to the More Page to Sync the Database. Read the instructions. Updated Dec 12, The Kindle Fire is for the birds. Click to see at Amazon. This is my first video of how to use the iBird Search Engine. Its Part 1. The reason that apps are harder, fall into one or more of these categories: Mobile devices are not normally connected directly to the Internet over Ethernet Mobile devices use WiFi which is often unreliable and slow Mobile devices have slow processors and not much RAM as compared to desktop or laptop PCs so everything takes longer Mobile apps are not well designed for update processes This last point, Mobile apps are not well designed for update processes, is one that large apps are particularly plagued with.

We can make even tiny or minor changes in the database and the customer can download them quickly and with little effort or interruption. Show me an Example Here is an example of how we present the separation when the app starts. But Wait — There is More As you can see in the message for this update we added 18 new photos. Mitch End of the Story? Make sure it says Connected to [your wifi network name].