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Ensure that your device is connected to your computer and then open a web browser page. Slow or dropped connections can be due to poor signal reception. Check coverage availability in your location. Please contact your wireless carrier for help with this. Also, check to ensure that the SIM card is installed properly in the SIM card slot and that it is not damaged or dirty.

Active connection time, number of devices connected to your hotspot, network, signal strength, temperature are common factors that can contribute to how fast your battery discharges. It is normal for batteries to gradually wear down and require longer charging time.

Charging normally takes hours, however, charging times can vary depending upon variables such as power sources used and device status. Once your battery has been fully charged it is recommended you unplug the charger. Alternatives to Consider. For other popular mobile hotspots on the market - here are our featured options:. Learn more about Selecting Hotspots. Inseego L - Verizon. Orbic Speed - Verizon. We are Honored to be Member Funded!

No ads, no sponsors, no selling but may contain affiliate links. Our members fund our in-depth independent reviews. Members also get interactive guidance, alerts, classroom and more. Learn More About Becoming a Member. Are you a member? Please log in above to access your member exclusive content! Here's a quick video going over the features of a hotspot , and what makes one better than another: The guides below have been hand-picked to help further your education about selecting mobile hotspots and best utilizing them in your mobile internet setup.

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